<p><b>SUN-MI-RELAY-01(Mains and system protection device):</b></p>
<p>It is used to monitor and disconnect the mains when it is detected that the mains voltage/frequency is out of range.</p>
<p>The relay box is also able to reconnect the mains when the mains conditions are restored.</p>
<p>It must communicate with the built-in WLAN module of the micro inverter for the micro inverter to work normally, otherwise the micro inverter cannot work.</p>
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<p>Dear customers and interested parties,<br /><br />we are proud to partner with Deye to offer you high quality and reliable microinverters for balcony power plants. In the last weeks some challenges related to Deye inverters became known, but we would like to assure you that Deye acted quickly and developed a sustainable solution.<br /><br />The new external relays have been certified by independent testing bodies such as TUV and Intertek as providing effective grid and system protection (NA protection). In combination with the microinverters, these retrofit boxes provide reliable functionality and ensure the required safety.<br /><br />Compared to other microinverters on the market, Deye inverters have a reputation for being the most reliable to date. With the introduction of the external relays, Deye has impressively increased the warranty period for all microinverters to 15 years. This underlines our confidence in the longevity and reliability of our products.</p>
<p>Relays are considered potential weak points in microinverters, and the use of external relays therefore represents a significant advantage for the lifetime of balcony power plants. This technical innovation not only increases the reliability but also the return on investment of balcony solar plants. Our customers now benefit from a longer lifetime of their plants and an even better profitability.<br /><br />Quality and customer satisfaction always come first for us. As a reliable and serious partner, we always want to offer our customers the best solutions.</p>
<p>For all customers whose microinverters previously purchased from us do not have a NA protection relay, Deye offers retrofitting with the new certified external relays free of charge. Please contact Deye Support at support@deye.solar to receive your retrofit box.<br /><br />The introduction of the external relays sets new standards in the industry and solidifies Deye's position as the leading manufacturer of microinverters for balcony power plants. We are confident that our customers will benefit from this improved solution and look forward to working together to advance the energy transition.<br /><br />Your team from SolarSet.shop</p>