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<p>Dear {NAME},</p>
<p>Thank you for your inquiry.</p>
<p>Unfortunately, we are currently unable to fulfill your request.</p>
<p><strong>Reason(s):</strong></p>
<ul>
<li>Not available in our current product range</li>
<li>No stock or availability at the moment</li>
<li>Discontinued or outdated model</li>
<li>Custom product not supported</li>
</ul>
<p><strong>Alternatively, we can offer you:</strong></p>
<ul>
<li>&#8211;</li>
<!-- Leave this for sales to manually insert alternatives --></ul>
<p><strong>You can find these Products here:</strong></p>
<p>Product Name | Link to Product<br /> (example)<br />AI-W5.1-B (EU) Solar Battery System | ESS |&#160;<a href=\"https://syd-green-energy.com/AI-W51-B-EU-Solar-Battery-System-%7C-ESS--570_26.html\" target=\"_blank\">Link to Product</a></p>
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