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<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black">Hallo </span>
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black">Herr Dedic</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black">,<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">herzlich Willkommen bei der Raben Group! Wir freuen uns, dass Sie sich für unsere Plattform „<b>myRaben</b>“ entschieden haben.<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">In einer separaten E-Mail die von unserer IT generiert wird, erhalten Sie zeitnah Ihre
<br>
Zugangsdaten für Ihren myRaben Account, den wir für Sie angelegt haben.<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">&nbsp;&nbsp;<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Die Website erreichen Sie über :
<a href="http://www.myraben.com"><span style="color:windowtext">www.myraben.com</span></a>.
<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">&nbsp;<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Über <b>myRaben</b> stehen Ihnen, (unter vielen anderen), folgende Funktionen zu Verfügung:<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">&nbsp;<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;background:white">
<span lang="EN-GB" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tracking
<span class="spelle">Ihrer</span> <span class="spelle">Sendung</span> <span class="spelle">
inkl</span>. ETA, <span class="spelle">Abrufen</span> von <span class="spelle">Quittung</span> (<span class="spelle">myTrack&amp;Trace</span>)</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p></o:p></span></p>
<p class="xxxxmsonormal" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anfragen von Tagespreisen (<span class="spelle">myOffer</span>)<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Digitale Auftragserfassung (myOrder)<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">&nbsp;<o:p></o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="xxxxmsonormal" style="margin:0cm;margin-bottom:.0001pt;background:white">
<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Sie sind bei uns als
<b>Masteruser</b> hinterlegt und können nach dem ersten Login direkt für Ihre Kollegen weitere Zugänge anlegen.<br>
Im Anhang finden Sie hilfreiche Handbücher, die den Umgang mit unserem <b>myRaben</b> erläutern.
<o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><br>
Bei Fragen und Anregungen stehen wir Ihnen selbstverständlich gerne zur Verfügung.<br>
<br>
Sollten Sie während, oder nach der Erfassung Ihres ersten Auftrages Fragen haben, zögern Sie bitte nicht uns zu kontaktieren.<o:p></o:p></span></p>
<pre style="background:white"><span style="font-family:&quot;Arial&quot;,sans-serif">(Übrigens: Sie können auch gerne Testsendungen erfassen, diese löschen wir dann einfach aus unserem System, sobald wir eine Information bekommen.)<o:p></o:p></span></pre>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-fareast-language:DE">Für Rückfragen stehen wir Ihnen jederzeit gerne zur Verfügung.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Mit freundlichen Grüßen, Kind regards</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">i.A.
<b>Florian</b> <b>Weiand<o:p></o:p></b></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Inside Sales Specialist<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Raben Trans European Germany GmbH<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Regioparkring 8</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">D-41199 Mönchengladbach</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">&nbsp;</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Tel.: +49 2166 520 - 156</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Fax.: +49 2166 520 - 259</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">e-mail:
<a href="mailto:Florian.Weiand@raben-group.com">Florian.Weiand@raben-group.com</a>
</span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Internet:
<a href="http://www.raben-group.com/">www.raben-group.com</a></span><span style="color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">&nbsp;</span><span style="color:#1F497D;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:DE">&nbsp;</span><a href="https://www.facebook.com/RabenGroupGermany/"><span style="mso-fareast-language:DE;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Bild_x0020_1" src="cid:image001.png@01DAE327.40D21370" alt="cid:image002.png@01D69D73.B853D530"></span></a><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">&nbsp;
</span><a href="https://www.instagram.com/raben_group/"><span style="mso-fareast-language:DE;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Bild_x0020_2" src="cid:image002.png@01DAE327.40D21370" alt="cid:image003.png@01D69D73.B853D530"></span></a><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">&nbsp;&nbsp;</span><a href="https://www.linkedin.com/company/the-raben-group/mycompany/"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Bild_x0020_3" src="cid:image007.png@01DB8E9D.D14325D0" alt="cid:image008.png@01D69D73.B853D530"></span></a><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">&nbsp;&nbsp;</span><a href="https://www.xing.com/companies/rabengroup"><span style="mso-fareast-language:DE;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Bild_x0020_4" src="cid:image008.png@01DB8E9D.D14325D0" alt="cid:image012.png@01D69D73.B853D530"></span></a><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Amtsgericht: Mannheim HRB 733310<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Geschäftsführer: Ewald Raben, Jens Hirschberg, Markus Schmitz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><img border="0" width="626" height="57" style="width:6.5208in;height:.5937in" id="Bild_x0020_5" src="cid:image003.png@01DC3916.8772E570" alt="Mailabbinder_YPIL"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE"><img border="0" width="33" height="35" style="width:.3437in;height:.3645in" id="Bild_x0020_6" src="cid:image006.jpg@01DAE327.40D21370" alt="cid:125305112@03032011-0834"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Please
 consider the environment before printing this email.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:DE"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Im Verhältnis zu unseren Auftraggebern arbeiten wir ausschließlich auf Grundlage der Allgemeinen Deutschen Spediteurbedingungen 2017 - ADSp
 2017 - und ergänzend hierzu der Allgemeinen Bedingungen der Transportleistungen von Raben Trans European Germany GmbH . Diese sind bei uns anzufordern oder unter
<a href="https://deutschland.raben-group.com/kundenbereich/agbs"><span style="color:black">https://deutschland.raben-group.com/kundenbereich/agbs</span></a> aufrufbar.
<b>Hinweis:</b> Die ADSp 2017 weichen in Ziffer 23 hinsichtlich des Haftungshöchstbetrages für Güterschäden (§ 431 HGB) vom Gesetz ab, indem sie die Haftung bei multimodalen Transporten unter Einschluss einer Seebeförderung und bei unbekanntem Schadenort auf
 2 SZR/kg und im Übrigen die Regelhaftung von 8,33 SZR/kg zusätzlich auf 1,25 Millionen Euro je Schadenfall sowie 2,5 Millionen Euro je Schadenereignis, mindestens aber 2 SZR/kg, beschränken.
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</span><span lang="EN-US" style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">In the relationship with our clients we work exclusively on the basis of the General German Forwarders' Terms and Conditions 2017 - ADSp 2017
 - and in addition thereto the General Terms and Conditions of Transport Services of Raben Trans European Germany GmbH . These can be requested from us or downloaded from
<a href="https://deutschland.raben-group.com/kundenbereich/agbs"><span style="color:black">https://deutschland.raben-group.com/kundenbereich/agbs</span></a>.<b> Note:
</b>The ADSp 2017 deviate from the law in clause 23 with regard to the maximum liability amount for damage to goods (§ 431 HGB) by limiting the liability to 2 SDR/kg in the case of multimodal transports including carriage by sea and in the case of an unknown
 place of loss, and otherwise additionally limiting the standard liability of 8.33 SDR/kg to 1.25 million euros per loss event and 2.5 million euros per loss event, but at least 2 SDR/kg.
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<b>HINWEIS ZUM DATENSCHUTZ:</b> Gemäß unserer Informationspflicht &nbsp;Art. 13 der DS-GVO möchten wir darüber informieren, dass eine Verarbeitung Ihrer personenbezogenen Daten gemäß Art. 6 Abs. 1 lit. a, b der DS-GVO stattfindet. Ihre Daten können eventuell von
 Behörden eingesehen werden, die ein Recht auf Einsicht haben. Es findet keine Übermittlung Ihrer Daten in ein Drittland statt und Sie haben ein Recht auf Auskunft, Berichtigung sowie Löschung Ihrer Daten gemäß Art. 15 bis 18 der DS-GVO. Bei Fragen oder Anmerkungen
 wenden Sie sich bitte an unseren </span><span style="color:black;mso-fareast-language:DE"><a href="mailto:info@svb-ms.de"><span style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black">Datenschutzbeauftragten</span></a></span><span style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">,.
</span><span lang="EN-US" style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Wichtige Informationen finden sie auch in unserer
</span><span style="color:black;mso-fareast-language:DE"><a href="https://deutschland.raben-group.com/datenschutzerklaerung/"><span lang="EN-US" style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black">Datenschutzerklärung.</span></a></span><span style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">
</span><span lang="EN-US" style="font-size:6.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p></o:p></span></p>
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