Purpose:
pID 20 is used specifically for recording down-payments or deposits related to customer orders.

Step-by-Step Instructions:

- Create a Separate Invoice for the Deposit:

For each order with a down-payment, create a new invoice using pID 20.

Enter the down-payment value (e.g., 10% of the total order amount).

Example:

Order total: €10,000

Down-payment: 10% → €1,000

In the comments, add: \"Down-Payment / Deposit\"

Save the invoice as a PDF.

- Adjust the Main Order:

Open the original main order.

Add pID 20 as a line item with a negative value to reflect the paid deposit (e.g., -1,000 €).

Save the updated main invoice as a PDF.

- Email the Customer:

Send both PDFs (deposit invoice and updated main invoice) to the customer.

Use the email template titled \"Down-Payment / Deposit\".

Thank you,
Admin