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<div class="pre" style="margin: 0; padding: 0; font-family: monospace"><br /><br />-------- Izvorno sporočilo --------<br />Zadeva: Fw: DEFECT HP30kW Deye!<br />Datum: 2025-04-04 10:54<br />Od: "<a href="mailto:rudi.kokol@energosol.si">rudi.kokol@energosol.si</a>" &lt;<a href="mailto:rudi.kokol@energosol.si">rudi.kokol@energosol.si</a>&gt;<br />Za: "<a href="mailto:servicede@deye.com.cn">servicede@deye.com.cn</a>" &lt;<a href="mailto:servicede@deye.com.cn">servicede@deye.com.cn</a>&gt;</div>
<div class="pre" style="margin: 0; padding: 0; font-family: monospace"><br /><br />&nbsp;Hello &nbsp;<br /><br />&nbsp;I am sending you the documentation regarding the issues with the<br />inverter, Model No.: SUN-30K-SG01HP3-EU-BM3, SN: 2405160045. <br />&nbsp;Could you please advise on the next steps to resolve the issue as soon<br />as possible? <br />&nbsp;After connecting the inverter, we encountered significant issues as it<br />never displayed accurate data. It consistently showed an incorrect<br />production value of 450 MW. Additionally, all other data was unusual and<br />incorrect. The inverter operated strangely, making odd noises and<br />shutting down automatically. As a result, we took it upon ourselves to<br />purchase a new one and replace it, as the client threatened to involve a<br />lawyer. <br /><br />&nbsp;We kindly request a favorable resolution to the complaint and a return<br />of this inverter. &nbsp;<br />&nbsp;Thank you for your assistance. <br /><br />&nbsp;---</div>
<div class="pre" style="margin: 0; padding: 0; font-family: monospace"><br /><br />&nbsp;_Lep pozdrav/ Mit freundlichen Gr&uuml;&szlig;en/ Best regards,_ <br /><br />&nbsp;Rudi Kokol <br /><br />&nbsp;ENERGETSKE RE&Scaron;ITVE <br /><br />&nbsp;Energosol, d.o.o.<br /><br />&nbsp;PE TRZIN Gmajna 3, 1236 Trzin <br /><br />&nbsp;PE ORMOŽ Industrijska cesta 5, 2270 Ormož <br /><br />&nbsp;069 909 008 <br /><br />&nbsp;<a href="mailto:rudi.kokol@energosol.si">rudi.kokol@energosol.si</a>, &nbsp;<a href="https://energosol.si/" target="_blank" rel="noopener noreferrer">https://energosol.si/</a> <br /><br />&nbsp;********************************************************* <br /><br />&nbsp;To elektronsko sporočilo in vse njegove morebitne priloge lahko<br />vsebujejo zaupne in/ali privilegirane informacije in so last podjetja<br />Energosol d.o.o.. Poslane informacije so namenjene izključno<br />naslovniku. V kolikor ste sporočilo prejeli pomotoma, Vas prosimo, da o<br />tem obvestite po&scaron;iljatelja, sporočilo pa takoj uničite. Kakr&scaron;nokoli<br />nepoobla&scaron;čeno razkritje, distribucija ali kopiranje vsebine sporočila<br />je izrecno prepovedano.<br /><br />-------------------------<br /><br />&nbsp;Od: <a href="mailto:rudi.kokol@energosol.si">rudi.kokol@energosol.si</a><br />Poslano: Sreda, Marec 26, 2025 10:56<br />Za: Mihai Cimpeanu<br />Zadeva: DEFECT HP30kW Deye! <br /><br />&nbsp;Hello Mihail, <br /><br />&nbsp;I am sending you the documentation regarding the issues with the<br />inverter, Model No.: SUN-30K-SG01HP3-EU-BM3, SN: 2405160045, which we<br />purchased from you. <br />&nbsp;Could you please advise on the next steps to resolve the issue as soon<br />as possible? <br />&nbsp;Thank you for your assistance. <br />&nbsp;--- <br /><br />&nbsp;_Lep pozdrav/ Mit freundlichen Gr&uuml;&szlig;en/ Best regards,_ <br /><br />&nbsp;Rudi Kokol <br /><br />&nbsp;ENERGETSKE RE&Scaron;ITVE <br /><br />&nbsp;Energosol, d.o.o.<br /><br />&nbsp;PE TRZIN Gmajna 3, 1236 Trzin <br /><br />&nbsp;PE ORMOŽ Industrijska cesta 5, 2270 Ormož <br /><br />&nbsp;069 909 008 <br /><br />&nbsp;<a href="mailto:rudi.kokol@energosol.si">rudi.kokol@energosol.si</a>, &nbsp;<a href="https://energosol.si/" target="_blank" rel="noopener noreferrer">https://energosol.si/</a> <br /><br />&nbsp;********************************************************* <br /><br />&nbsp;To elektronsko sporočilo in vse njegove morebitne priloge lahko<br />vsebujejo zaupne in/ali privilegirane informacije in so last podjetja<br />Energosol d.o.o.. Poslane informacije so namenjene izključno<br />naslovniku. V kolikor ste sporočilo prejeli pomotoma, Vas prosimo, da o<br />tem obvestite po&scaron;iljatelja, sporočilo pa takoj uničite. Kakr&scaron;nokoli<br />nepoobla&scaron;čeno razkritje, distribucija ali kopiranje vsebine sporočila<br />je izrecno prepovedano.</div>
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